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A player from Germany claims to have met the wagering requirement of a 30 euro bonus, contrary to the casino's assertion that she has only wagered 150 euros instead of the required 1500 euros. After the misunderstanding was cleared by the casino support the player asked us to close the complaint.
A player from Germany claims to have met the wagering requirement of a 30 euro bonus, contrary to the casino's assertion that she has only wagered 150 euros instead of the required 1500 euros. After the misunderstanding was cleared by the casino support the player asked us to close the complaint.
The player from Germany deposited in the casino, but the amount wasn't credited to her casino account. The player confirmed the issue was resolved.
Nämä maksutavat löytyvät GreatWin Casinolta:
The player from Germany requested account closure due to loss at GreatWin Casino. The Casino made a cashback offer to retain the player, during which the player won €5000 but the account was abruptly disabled. The player seeks access to the winnings. The complaint was closed as the player stopped responding.
The player from Germany requested account closure due to loss at GreatWin Casino. The Casino made a cashback offer to retain the player, during which the player won €5000 but the account was abruptly disabled. The player seeks access to the winnings. The complaint was closed as the player stopped responding.
The player from Mexico is experiencing difficulties withdrawing his winnings from the casino due to incomplete account verification. The issue has been resolved successfully.
The player from Greece had been denied bonuses and had experienced significant delays, of a month, during the identification process. He had also expressed a desire to self-exclude from all casinos under the Soft2bet company, but was unable to do so. The player had had a previous issue with a withdrawal of €1,200, which had been cancelled by the casino. The Complaints Team had advised him on how to properly request self-exclusion and had asked for additional information to better understand the situation. However, the complaint had eventually been rejected due to lack of response from the player, despite the response period being extended twice.
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The player from Greece has been labeled as a bonus abuser by the casino and is thus not receiving any bonuses. Despite gambling a significant amount of money, the casino refuses to remove the label or offer any deposit bonuses. The complaint was rejected as the player stopped responding.
Tarvitseeko Great Win Casinolle rekisteröidä pelitili?
The player from Greece has been labeled as a bonus abuser by the casino and is thus not receiving any bonuses. Despite gambling a significant amount of money, the casino refuses to remove the label or offer any deposit bonuses. The complaint was rejected as the player stopped responding.
Lähdetään katsomaan mitä Great Win oikein sisältää.
The player from Germany had attempted to withdraw 700 Euros but had encountered an error message. Despite daily interactions with the casino staff, the withdrawal had not been successful. After the player had filed a complaint, we had initiated a dialogue to understand the situation, asking about previous withdrawal history and KYC verification status. The issue had eventually been resolved with the player confirming receipt of the money.
Great Win arvostelu tiimi bongasi seuraavia hyviä ja huonoja puolia:
The player from Greece won €9,000 but is facing slow withdrawal limits of €500 per day, with only 3 withdrawals allowed in row. The casino's process could take the player three months to receive all the winnings. The player is asking for help to quicken the withdrawal process. The complaint was resolved as the player got paid out.
Great Win arvostelu tiimi antaa tälle kasinolle arvosanaksi 4/5
The player from Greece won €9,000 but is facing slow withdrawal limits of €500 per day, with only 3 withdrawals allowed in row. The casino's process could take the player three months to receive all the winnings. The player is asking for help to quicken the withdrawal process. The complaint was resolved as the player got paid out.
We have found no relevant complaints about this casino.
The player from Germany had requested a withdrawal of 400€ via Bitcoin and another 200€ via bank transfer, totalling 600€. Despite having verified their account, the payouts were still pending and the player was not receiving clear responses from the casino. We asked the player to provide more information, but the player did not respond. Therefore, we were unable to further investigate the issue, and the complaint was rejected.